Benefits of Our Service Contracts
Optimises the biomass boilers performance, resulting in savings of up to 35% on running costs.
Meets all of OFGEM’S RHI service eligibility requirements to ensure compliance with the new MCS accreditation for Biomass Maintenance
Prevents boiler and system issues by being proactive and dealing with problems before they become big issues
Ensures the biomass boiler runs eﬃciently for longer by using online approved, genuine parts.
Assures the biomass boiler is operating safely, by checking and maintaining all biomass boiler safety devices
Guarantees a convenient date for the service visit and priority over non contract holders will be given should you need a visit for a breakdown.
Technical Phone Support
Provides quick and expert biomass boiler advice over the phone, from one of our experienced technical engineers, to resolve biomass boiler issues without the need of a site visit.
Spare Parts & Labour Rate Discounts
Delivers percentage discounts on spare parts and labour, depending of the service level option the client has selected.
"All dealings with your company have been very good with phone enquires and after sales. We have had you for the last five years and all your staff are very helpful and reliable, service has always been top notch."
"Good friendly support team who are more than happy to help. Good product knowledge."
"Good efficient installation. Engineer Colin knows his stuff. Phone support has also helped resolve problems."
"Your staff are polite and the service is excellent."
"Excellent telephone support and after sales service."
"Engineer was very polite and efficient."
"Excellent service. Excellent point of contact personnel, good engineers."
"I have always had excellent support, from the back office team to the Engineers on site."
"Staff very helpful pleasant to deal with."
"The engineer knows what he is doing and has managed to correct the many botch jobs that the other company did."
"Professional and reliable service."
"The engineer was so helpful and pleasant, his first visit to our site, very pleased indeed."
"So far the engineers have been very good and the technical support on the phone has been excellent."
"Found both the engineers and service to be of an excellent standard. This includes prompt requests for visits and telephone advice."
"Very efficient and good product knowledge."
"Engineers were excellent. they knew what needed to be done & so just got on with it. The room was left exactly as when they started the job."
"Efficient and knowledgeable not one question was unanswered to a high degree."
"Good relationship with the engineers They left the place clean and tidy and pointed out any problems that may show up in the future."
"I have used your services for 7 years and found on the whole that you are professional and reliable."
"MPS are always a pleasure to deal with; polite, professional, responsive, with good feedback."
"Very Professional, pleasant, polite."