Herz Biomass Servicing & Maintenance

Myriad is the UK agent for Herz Energie

what we do

Myriad specialise in the service and maintenance of commercial and industrial biomass heating plant, allowing you to keep your building or site running smoothly and profitably.

If you’re a commercial or industrial Herz biomass boiler owner, you can maximise your income from RHI, increase the lifetime of your biomass heat and power systems and minimise breakdown incidents.

How is this achieved? By giving you access to a suite of biomass services, unrivalled support and a proactive approach from our fast-growing central UK service desk team.

And with nationwide coverage, you’ll be supported wherever you are.

Helping Herz biomass system owners in either of the following:

Service Contracts

If you would like ongoing support or preventative maintenance and servicing, you could benefit from one of our biomass service packages, detailed in the table below.

For many of our clients, this is their preferred arrangement as it provides excellent balance of cost between Service and Maintenance (call outs/repairs). Managed Servicing will reduce the number of breakdowns and part failures.

One Oﬀ Repairs

If you suffer a breakdown of your Herz biomass boiler, we’ll provide immediate technical support over the phone. If needed, we’ll also arrange a visit from one of our highly-trained professional biomass service engineers across the UK.

Benefits of Our Herz Biomass Service & Maintenance Contracts

Energy Efficiency

Optimises the biomass boilers performance, resulting in savings of up to 35% on running costs

RHI

Meets all of OFGEM’S RHI service eligibility requirements to ensure compliance with the new MCS accreditation for Biomass Maintenance

Reliability

Prevents boiler and system issues by being proactive and dealing with problems before they become big issues

Longevity

Ensures the biomass boiler runs eﬃciently for longer by using online approved, genuine parts.

Safety

Assures the biomass boiler is operating safely, by checking and maintaining all biomass boiler safety devices

Priority Scheduling

Guarantees a convenient service visit and preference to dates should a breakdown occur.

Technical Phone Support

Provides quick and expert biomass boiler advice over the phone, from one of our experienced technical engineers, to resolve biomass boiler issues without the need of a site visit.

Spare Parts & Labour Rate Discounts

Delivers percentage discounts on spare parts and labour, depending of the service level option the client has selected.

Herz Biomass Service & Maintenance Packages

Select from three tiers of servicing and maintenance contracts. Please note that the details below are indicative. Our biomass service quotes are tailored to your exact requirements in terms of the Herz heating technology you have as well as the frequency and intensity of maintenance and support you need across your heating inventory.