Industrial Biomass Boiler Service

Fast and Efficient Industrial Biomass Boiler Servicing

Your industrial biomass boiler heating system needs to be correctly maintained in order to save on your heating bills and to ensure you’re earning your renewable heat incentive (RHI) payments.

Myriad offers five different annual service contract options, each of which can tailored to meet your specific needs.

Biomass Boiler Service Contract Packages

We offer five tiers of servicing and maintenance contracts. Please note that the details below are indicative. Our biomass service quotes are tailored to your exact requirements in terms of the Binder heating technology you have as well as the frequency and intensity of maintenance and support you need across your heating inventory.

  • Contract Type
  •  
  • 3 star
  • 4 star
  • 5 star
  • Bespoke
  • Boiler - Full ‘major’ service
  • Fuel Transport System - Inspection & Test
  • Boiler Safety System - Inspection & Test
  • Travel Costs Included
  • Inspection Of M&E Items (Boiler To Buffer)
  • Boiler Combustion Check
  • Access To Technical Helpdesk
  • Priority Scheduling For Breakdowns
  • Reduced Labour Rates For Callouts
  • Dedicated Account Manager
  • Water Sample Test & Full Report
  • Heat meter check
  • Boiler - Interim 'Minor' Service
  •  
  • Monthly Maintenance Inspections
  •  
  •  
  • Flue Cleaning
  •  
  •  
  • Premium Service Level Agreement (SLA) On Response Times
  •  
  •  
  • Additional Items To Suit Client's Requirements
  •  
  •  
  •  

Myriad Service Types

full-services

FULL SERVICE

Optimum biomass boiler performance and longevity requires one full service annually (or two if annual run times exceed 3,000+ hours.)

Includes:

65 individual checks and tests covering
the full system.

intermi-services

INTERIM SERVICE

We recommend an interim service annually to ensure biomass combustion and emission efficiencies are maintained.

Includes:

Inspection and testing of major components. Testing of combustion phases.

monthly-insepctions

MONTHLY INSPECTIONS

We recommended 10 monthly inspections per year between full and interim services for
owners without a dedicated operative.

Includes:

Visual inspection of the biomass boiler, ash bins, flue, boiler safety devices and fuel levels.

Additional Industrial Biomass Boiler Services

boiler-combustion-optimisation

BOILER COMBUSTION OPTIMISATION

To guarantee your biomass system is operating efficiently, our engineers can check and amend the combustion parameters of your biomass boiler. By cautiously running your biomass boiler up through each of the combustion phases, our skilled engineers will ensure your biomass boiler is achieving the most efficient and cleanest burn for your chosen wood fuel.

monthly-insepctions

ADDITIONAL BOILER COMMISSIONING

Should you require an operational review of your biomass boiler, or you are introducing new biomass fuel, one of our trained engineers can attend your site to re-commission your biomass boiler, selecting the most appropriate boiler parameters and combustion settings.

additional-operator-training

ADDITIONAL OPERATOR TRAINING

Should a trained biomass operator leave your organisation, or you would like more trained biomass operators to look after your biomass system, we can provide specific onsite operator training. Our training engineer can train up to 5 individuals at one time, and will demonstrate the general operation and navigation of the biomass boiler menu, explain the operating instructions and regular maintenance checks, and show how to quickly clear faults and restart the biomass boiler.

060_RURAL_ENENGY_HINCKLEY_280215_NH1060

CONDITION & OPERATION REPORT

If you are unsure of the condition and operation of your biomass boiler, we can thoroughly investigate your biomass system. Our engineer will take photos, collate data, measure issues and find faults. If we can resolve any issues found on site, our engineers will undertake the works in the time remaining. If additional parts or more time is required, our engineers will submit all data to our Head Office and compile a brief report. This report will include a recommendation of remedial actions required and all costs involved.

Benefits of Our Service Contracts

energy-efficiency

Energy Efficiency

Optimises the biomass boilers performance, resulting in savings of up to 35% on running costs.
rhi

RHI

Meets all of OFGEM’S RHI service eligibility requirements to successfully claim RHI
reliability

Reliability

Prevents boiler and system issues by being proactive and noticing problems before they occur.
longevity

Longevity

Ensures the biomass boiler runs efficiently for longer by using online approved, genuine parts.
safety

Safety

Assures the biomass boiler is operating safely, by checking and maintaining all biomass boiler safety devices.
priority-scheduling

Priority Scheduling

Guarantees a convenient pre-holed service visit and preference to labour dates should a breakdown occur.
technical-phone-support

Technical Phone Support

Provided quick and expert biomass boiler advice over the phone, from one of our experienced technical engineers, to resolve biomass boiler issues without the need of a site visit.
spare-parts-labour-rate-discounts

Spare Parts & Labour Rate Discounts

Delivers percentage discounts on spare parts and labour, depending of the service level option the client has selected.

Testimonials

"All dealings with your company have been very good with phone enquires and after sales. We have had you for the last five years and all your staff are very helpful and reliable, service has always been top notch."

A. Robinson

A. Robinson

"Good friendly support team who are more than happy to help. Good product knowledge."

A. Sampson

A. Sampson

"Good efficient installation. Engineer Colin knows his stuff. Phone support has also helped resolve problems."

A. Dewar

A. Dewar

"Your staff are polite and the service is excellent."

A. Bendelow

A. Bendelow

"Excellent telephone support and after sales service."

A. Smith

A. Smith

"Engineer was very polite and efficient."

B. Taylor

B. Taylor

"Excellent service. Excellent point of contact personnel, good engineers."

C. Tomlow

C. Tomlow

"I have always had excellent support, from the back office team to the Engineers on site."

B. Flynn

B. Flynn

"Staff very helpful pleasant to deal with."

 C. Smith

C. Smith

"The engineer knows what he is doing and has managed to correct the many botch jobs that the other company did."

D. Hook

D. Hook

"Professional and reliable service."

 H. Forster

H. Forster

"The engineer was so helpful and pleasant, his first visit to our site, very pleased indeed."

 H. Wood

H. Wood

"So far the engineers have been very good and the technical support on the phone has been excellent."

 J. Thomas

J. Thomas

"Found both the engineers and service to be of an excellent standard. This includes prompt requests for visits and telephone advice."

J. Wavell

J. Wavell

"Very efficient and good product knowledge."

L. Collins

L. Collins

"Engineers were excellent. they knew what needed to be done & so just got on with it. The room was left exactly as when they started the job."

N. Allen

N. Allen

"Efficient and knowledgeable not one question was unanswered to a high degree."

N. Cramp

N. Cramp

"Good relationship with the engineers They left the place clean and tidy and pointed out any problems that may show up in the future."

P. Hemming

P. Hemming

"I have used your services for 7 years and found on the whole that you are professional and reliable."

R. Morrison

R. Morrison

"MPS are always a pleasure to deal with; polite, professional, responsive, with good feedback."

T. Boden

T. Boden

"Very Professional, pleasant, polite."

 V. Matthews

V. Matthews