Commercial Biomass - Public Sector

Firematic Range Of Boilers Through The Home Counties

4* SERVICE CONTRACT

SECTOR: COUNTY COUNCIL
BOILER: HERZ FIREMATIC
BOILER SIZE: VARIOUS
FUEL TYPE: WOOD PELLET
FUEL STORE: V-PROFILE CONTAINER
LOCATION(S): HOME COUNTIES
CONTRACT:
  • ANNUAL SERVICE VISIT
  • INTERIM SERVICE VISIT
  • ANNUAL FUEL STORE CLEAN
  • ACCESS TO 24/7 TECHNICAL HELPDESK
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Project Solution

This council has a fleet of 12 biomass boilers across a range of council sites, including schools, offices and museums. These were installed by Myriad back in 2014 following a tender process. The first year’s service and maintenance of these boilers was included in the installation contract and was then extended

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Client

The contract consists of the following works on each boiler:

  • Annual service visit
  • Interim service visit
  • Monthly checks during the heating season
  • Bi-monthly checks during the heating season
  • Annual fuel store clean
  • Technical help desk with 24/7 response
  • Annual water quality testing
  • Periodic fuel sampling and testing
  • Responsive maintenance with SLA on response times
  • Comprehensive reporting and review structure

Services Rendered in This Project

Whilst most Ariterm biomass heating systems are custom installations, there are some standardised products that we regularly take care of for our clients. Here are the popular Ariterm biomass boiler models.

Biomass Services

  • Remote Technical Support
  • Complete 65-part boiler health check
  • Tailored Service & Maintenance
  • Spares & Consumables
  • 24/7 Emergency Response
  • Fuel Supply & Management
  • Boiler Performance Optimisation

Plantroom Services

  • Oil, LPG & Gas Systems
  • Repair, Upgrade & Refurbishment
  • Condition & Operation Report
  • Pump sets & Controls
  • Project and M&E Services
  • Water Sampling

Business Services

  • RHI Protection
  • Boiler Buy Back
  • Site Training
  • Asset Assessment
  • Project Management
  • SMS Text Monitoring
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