Recruitment

Grow and Develop Your Career with Us

In order to support our UK wide customers, we need more experienced and competent engineers to join our busy and friendly team to continue to offer excellent value to our customers. We are headquartered in Leicestershire but require biomass engineers across the UK.

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Current Vacancies

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Biomass Service Engineer / North England

OVERVIEW

Contract:   Full-Time, Permanent
Salary:   Competitive (plus overtime including travel time – door to door)
Pension:   Available after probationary period
Benefits:   Company vehicle, mobile phone, expenses
Holiday:   25 days annual leave plus bank holidays

We are currently seeking a Biomass Engineer to provide specialist support to our customers as part of our site service division. The successful field based Biomass service Engineer will need to hold a full driving license.

As a Biomass Engineer you will have hands on responsibility to provide specialist on site knowledge to Service and repair Biomass Boilers, fuel feed systems and associated equipment, ensuring projects are delivered on time. This includes breakdown cover, scheduled servicing and operational support.

Key Responsibilities

  • Servicing, fault finding and repair of Industrial, commercial & domestic biomass boilers
  • Carry out service and maintenance works associated to commercial biomass boilers
  • To understand, complete and submit all work related paperwork clearly and on time.
  •  Be able to overcome onsite issues by using your experience and knowledge.
  • Continue to develop and maintain supporting documents to assist with the role
  • Carry out work in a safe and diligent manner.
  • Comply with all Health & Safety policies and procedures.
  • To demonstrate a positive attitude.
  • To fully participate in regular training and development reviews with line management, tutors and HR representatives.

Required skills

  • Servicing, fault finding and repair of Industrial, commercial & domestic biomass boilers
  • Carry out service and maintenance works associated to commercial biomass boilers
  • To understand, complete and submit all work related paperwork clearly and on time.
  • Be able to overcome onsite issues by using your experience and knowledge.
  • Continue to develop and maintain supporting documents to assist with the role
  • Carry out work in a safe and diligent manner.
  • Comply with all Health & Safety policies and procedures.
  • To demonstrate a positive attitude.
  • To fully participate in regular training and development reviews with line management, tutors and HR representatives.

Essential:

  • Knowledge of Commercial/Industrial Biomass boilers
  • Advantageous but not essential, experience with the Froling and ETA biomass boiler manufacturers
  • Experience of Fault finding
  • Combustion experience and knowledge
  • Previous experience of installing, servicing OR commissioning large Biomass or machinery systems is advantageous
  • Multi skilled engineer with recognised mechanical or electrical qualification
  • Basic understanding of PLC control systems – updating software, adjustment of parameters using HMI/ controller
  • An understanding of heating systems and associated pumps/ valves/ safety requirements
  • Experience of biomass systems, different manufactures of biomass boilers and combustion controls is a distinct advantage
  • Electrical fault finding to board / component level
  • Mechanical fault finding and repair
  • IT skills – Microsoft office (Word, Excel)
  • Good customer skills and communication
  • Ability to work alone and as part of a team
  • Self-motivatedilers


Advantageous skills

  • Commissioning experience
  • Basic welding skills
  • Basic plumbing / pipefitting (fitting minor components such as gauges, sensor pockets, valve bodies, safety valves)
  • Experience with the Froling and ETA biomass boiler manufacturers
  • Experience with Herz, Binder, Hargassener, Heizomat, HDG, KWB, Abi

Biomass Service Engineer / South or South East of England

OVERVIEW

Contract:   Full-Time, Permanent
Salary:   Competitive (plus overtime including travel time – door to door)
Pension:   Available after probationary period
Benefits:   Company vehicle, mobile phone, expenses
Holiday:   25 days annual leave plus bank holidays

We are currently seeking a Biomass Engineer to provide specialist support to our customers as part of our site service division. The successful field based Biomass service Engineer will need to hold a full driving license.

As a Biomass Engineer you will have hands on responsibility to provide specialist on site knowledge to Service and repair Biomass Boilers, fuel feed systems and associated equipment, ensuring projects are delivered on time. This includes breakdown cover, scheduled servicing and operational support.

Key Responsibilities

  • Servicing, fault finding and repair of Industrial, commercial & domestic biomass boilers
  • Carry out service and maintenance works associated to commercial biomass boilers
  • To understand, complete and submit all work related paperwork clearly and on time.
  •  Be able to overcome onsite issues by using your experience and knowledge.
  • Continue to develop and maintain supporting documents to assist with the role
  • Carry out work in a safe and diligent manner.
  • Comply with all Health & Safety policies and procedures.
  • To demonstrate a positive attitude.
  • To fully participate in regular training and development reviews with line management, tutors and HR representatives.

Required skills

  • Servicing, fault finding and repair of Industrial, commercial & domestic biomass boilers
  • Carry out service and maintenance works associated to commercial biomass boilers
  • To understand, complete and submit all work related paperwork clearly and on time.
  • Be able to overcome onsite issues by using your experience and knowledge.
  • Continue to develop and maintain supporting documents to assist with the role
  • Carry out work in a safe and diligent manner.
  • Comply with all Health & Safety policies and procedures.
  • To demonstrate a positive attitude.
  • To fully participate in regular training and development reviews with line management, tutors and HR representatives.

Essential:

  • Knowledge of Commercial/Industrial Biomass boilers
  • Advantageous but not essential, experience with the Froling and ETA biomass boiler manufacturers
  • Experience of Fault finding
  • Combustion experience and knowledge
  • Previous experience of installing, servicing OR commissioning large Biomass or machinery systems is advantageous
  • Multi skilled engineer with recognised mechanical or electrical qualification
  • Basic understanding of PLC control systems – updating software, adjustment of parameters using HMI/ controller
  • An understanding of heating systems and associated pumps/ valves/ safety requirements
  • Experience of biomass systems, different manufactures of biomass boilers and combustion controls is a distinct advantage
  • Electrical fault finding to board / component level
  • Mechanical fault finding and repair
  • IT skills – Microsoft office (Word, Excel)
  • Good customer skills and communication
  • Ability to work alone and as part of a team
  • Self-motivatedilers

Advantageous skills

  • Commissioning experience
  • Basic welding skills
  • Basic plumbing / pipefitting (fitting minor components such as gauges, sensor pockets, valve bodies, safety valves)
  • Experience with the Froling and ETA biomass boiler manufacturers
  • Experience with Herz, Binder, Hargassener, Heizomat, HDG, KWB, Abi

**Position Filled** Sales Executive / Midlands office, LE14 2QS

Due to recent success Myriad are expanding and currently seeking a B2B Sales executive to be an integral and key member of the Service Team working within the Sales Department.

The successful candidate will have specific responsibility for prospecting, nurturing leads and closing the sale. You will be responsible for managing inbound enquiries and also making outbound calls to prospective customers to introduce Myriad and sell a service plan.

Key Responsibilities

  • To make outgoing calls to known customers (warm) calls and cold calls to new develop opportunities to targeted prospects or industries via telephone and email.
  • Receive inbound enquiries from potential (hot) customers to secure a sale of a service contract.
  • Developing and managing a pipeline of leads to prepare and issue a quotation.
  • Following up on all quotations to close and secure the sale.
  • Upsell new/alternative products to existing customer base.
  • Work closely with the Operations Team to confirm engineer availability.

Personal Attributes/Professional Experience

  • Proven experience in new business sales ideally within the biomass boiler or plumbing and heating industry. Strong candidates from other industries will be considered.
  • A strong consultative salesperson and competent negotiator.
  • Excellent telephone manner with a natural talent for accessing decision makers and building relationships.
  • Confident and highly self-motivated team player with the ability to work on their own initiative.
  • Ability to learn about technical products and services and describe/explain them to customers
  • Excellent written and verbal communication skills.
  • Ability to take on new tasks, duties and responsibilities quickly and with confidence.
  • Due to the countryside location of the Myriad offices any applicants must hold a full driving license and have their own transport.

 

**Position Filled** Service Desk Coordinator / Midlands office, LE14 2QS

Responsibilities

Receive incoming service calls from clients and logging call details accurately on to the computer system.

Ensuring job reports are completed and sent to clients in good time

Input into the weekly schedule meeting with Project Managers

Ensure CRM is kept consistently updated

Provide cover for the engineer scheduling system

 

Qualifications

Experience working in a similar role ideally within a busy service department

Excellent written and verbal skills

Computer Literate

**Position filled** Technical Support Engineer / Midlands office, LE14 2QS

We are currently seeking an office based TECHNICAL SUPPORT ENGINEER to join our service desk team.  The successful candidate will be responsible for managing all the incoming technical enquiries, supporting boiler owners, Myriad field service engineers and also the Myriad Project Team for new installations.  The location for this post will the the head office in Leicestershire

Please call us on 0203 189 0666 or email service@myriadservcie.co.uk if interested

We have excellent career opportunities for experienced engineers across the UK

Grow and Develop your Career with Us

We have a growing service portfolio across the UK, covering virtually every county and major city - thus applications from around the UK are encouraged.

Engineers will predominantly work in the locality of their home, however, they will be required to attend training and company events at Myriad's headquarters near Melton Mowbray (Leicestershire) from time to time.

In addition, on occasion, our engineers will be requested to travel further afield (since we cover every part of England, Scotland, Wales and Northern Ireland) to assist with larger service and maintenance projects.

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How to Submit Your Details

To help us efficiently deal with your application, please complete every aspect of the form in as much detail as you are able to provide.

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Engineer Role Specification

Technical Capability & Breadth

As a Myriad Plantroom Service biomass engineer, you will be expected to service, commission, fault-find and train end users on predominantly commercial and industrial-sized systems up to 5MW in size.

Our ideal candidates will have good experience working with biomass boilers and of engineering within the renewables industry. Mechanical and Electrical engineering experience is required for this role. Knowledge of the Commercial Plumbing and Heating industry would offer a distinct advantage, but we provide regular product-specific training to our field-service team.

Myriad are an Accredited Service Partner of the following boiler manufacturers:

Myriad have engineers who have been trained by following boiler manufacturers:

We also service many other makes. If your boiler is not on the list above please do still contact us as we are continually developing our in-house skills.

Biomass Field Service Engineer Duties

    • Provision of proactive maintenance services for biomass and plant room equipment.
    • Reactive call outs to time critical breakdowns, including out of hours Biomass, Mechanical and Electrical faults
    • Commissioning & building of boilers as and when required
    • Improvement suggestions on installed plant and submission of reports and data records
    • Servicing of boilers and submission of reports and data records
    • Work effectively alongside existing site and office based engineers
    •  

Biomass Field Service Engineer Person Requirements

    • Proven track record in the biomass industry
    • Comfortable working on commercial, industrial and agricultural heat and power systems
    • Up to date training on one or more the equipment makes listed on our application page
    • Excellent approach to customer service, including clear communication and proactive assistance
    • Exceptional attention to detail
    • Heating qualifications
    • Electrical qualifications
    • Optional Skills & Experience:
    • Valid Hetas and / or gas engineer certificates
    • Experience in gas and large-scale plumbing beneficial
    • Experience with cogeneration and trigeneration systems beneficial
    •  
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