Commercial
Biomass Boiler
Service

Fast and Efficient Commercial Biomass Boiler Servicing

Your commercial biomass boiler heating system needs to be correctly maintained in order to save on your heating bills and make sure you’re earning your renewable heat incentive (RHI) payments.

Myriad offers five different annual service contract options, each of which can be tailored to meet your specific needs.

Myriad are an Accredited Service Partner of the following boiler manufacturers:

Myriad have engineers who have been trained by following boiler manufacturers:

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Biomass Boiler Service Contract Packages

  • Contract Type
  •  
  • 3 star
  • 4 star
  • 5 star
  • Bespoke
  • Boiler - Full ‘major’ service
  • Fuel transport system - Inspection & test
  • Boiler safety system - inspection & test
  • Travel costs included
  • Inspection of M&E items (boiler to buffer)
  • Boiler combustion check
  • Access to technical helpdesk
  • Priority scheduling for breakdowns
  • Reduced labour rates for callouts
  • Dedicated account manager
  • Water sample test and full report
  • heat meter check
  • Boiler - Interim ‘minor’ service
  •  
  • Monthly maintenance inspections
  •  
  •  
  • Flue cleaning
  •  
  •  
  • Premium Service Level Agreement (SLA) on response times
  •  
  •  
  • Additional items to suit clients requirements
  •  
  •  
  •  

Myriad Service Types

full-services

FULL SERVICE

Optimum biomass boiler performance and longevity requires one full service annually (or two if annual run times exceed 3,000+ hours.)

Includes:

65 individual checks and tests covering
the full system.

intermi-services

INTERIM SERVICE

We recommend an interim service annually to
ensure biomass combustion and emission
efficiencies are maintained.

Includes:

Inspection and testing of major
components. Testing of combustion phases.

monthly-insepctions

MONTHLY INSPECTIONS

We recommended 10 monthly inspections per year between full and interim services for owners without a dedicated operative.

Includes:

Visual inspection of the biomass boiler, ash bins, flue, boiler safety devices and fuel levels.

Additional Commercial Biomass Boiler Services

boiler-combustion-optimisation

Boiler Combustion Optimisation

To guarantee your biomass system is operating efficiently, our engineers can check and amend the combustion parameters of your biomass boiler.

By cautiously running your biomass boiler up through each of the combustion phases, our skilled engineers will ensure your biomass boiler is achieving the most efficient and cleanest burn for your chosen wood fuel.

Additional Boiler Commissioning

Boiler Commissioning

Should you require an operational review of your biomass boiler, or you are introducing new biomass fuel, one of our trained engineers can attend your site to re-commission your biomass boiler, selecting the most appropriate boiler parameters and combustion settings.

additional-operator-training

Additional Operator Training

Should a trained biomass operator leave your organisation, or you would like more trained biomass operators to look after your biomass system, we can provide specific onsite operator training.

Our training engineer can train up to 5 individuals at one time, and will demonstrate the general operation and navigation of the biomass boiler menu, explain the operating instructions and regular maintenance checks, and show how to quickly clear faults and restart the biomass boiler.

condition-operating-report

Condition & Operating Report

If you are unsure of the condition and operation of your biomass boiler, or if the boiler has been inactive for some time, we can thoroughly investigate your biomass system.

Our engineer will take photos, collate data, measure issues and find faults. If we can resolve any issues found on site, our engineers will undertake the works in the time remaining.

If additional parts or more time is required, our engineers will submit all data to our Head Office and compile a brief report. This report will include a recommendation of remedial actions required and all costs involved.

 

Benefits of Our Service Contracts

energy-efficiency

Energy Efficiency

Optimises the biomass boilers performance, resulting in savings of up to 35% on running costs.
rhi

RHI

Meets all of OFGEM’S RHI service eligibility requirements to ensure compliance with the new MCS accreditation for Biomass Maintenance
reliability

Reliability

Prevents boiler and system issues by being proactive and dealing with problems before they become big issues
longevity

Longevity

Ensures the biomass boiler runs efficiently for longer by using approved, genuine parts.
safety

Safety

Assures the biomass boiler is operating safely, by checking and maintaining all biomass boiler safety devices
priority-scheduling

Priority Scheduling

Guarantees a convenient date for the service visit and priority over non contract holders will be given should you need a visit for a breakdown.
technical-phone-support

Technical Phone Support

Provides quick and expert biomass boiler advice over the phone, from one of our experienced technical engineers, to resolve biomass boiler issues without the need of a site visit.
spare-parts-labour-rate-discounts

Spare Parts & Labour Rate Discounts

Delivers percentage discounts on spare parts and labour, depending of the service level option the client has selected.

Testimonials

"All dealings with your company have been very good with phone enquires and after sales. We have had you for the last five years and all your staff are very helpful and reliable, service has always been top notch."

A. Robinson

A. Robinson

"Good friendly support team who are more than happy to help. Good product knowledge."

A. Sampson

A. Sampson

"Good efficient installation. Engineer Colin knows his stuff. Phone support has also helped resolve problems."

A. Dewar

A. Dewar

"Your staff are polite and the service is excellent."

A. Bendelow

A. Bendelow

"Excellent telephone support and after sales service."

A. Smith

A. Smith

"Engineer was very polite and efficient."

B. Taylor

B. Taylor

"Excellent service. Excellent point of contact personnel, good engineers."

C. Tomlow

C. Tomlow

"I have always had excellent support, from the back office team to the Engineers on site."

B. Flynn

B. Flynn

"Staff very helpful pleasant to deal with."

 C. Smith

C. Smith

"The engineer knows what he is doing and has managed to correct the many botch jobs that the other company did."

D. Hook

D. Hook

"Professional and reliable service."

 H. Forster

H. Forster

"The engineer was so helpful and pleasant, his first visit to our site, very pleased indeed."

 H. Wood

H. Wood

"So far the engineers have been very good and the technical support on the phone has been excellent."

 J. Thomas

J. Thomas

"Found both the engineers and service to be of an excellent standard. This includes prompt requests for visits and telephone advice."

J. Wavell

J. Wavell

"Very efficient and good product knowledge."

L. Collins

L. Collins

"Engineers were excellent. they knew what needed to be done & so just got on with it. The room was left exactly as when they started the job."

N. Allen

N. Allen

"Efficient and knowledgeable not one question was unanswered to a high degree."

N. Cramp

N. Cramp

"Good relationship with the engineers They left the place clean and tidy and pointed out any problems that may show up in the future."

P. Hemming

P. Hemming

"I have used your services for 7 years and found on the whole that you are professional and reliable."

R. Morrison

R. Morrison

"MPS are always a pleasure to deal with; polite, professional, responsive, with good feedback."

T. Boden

T. Boden

"Very Professional, pleasant, polite."

 V. Matthews

V. Matthews