About Us

About Myriad

We supply, install and maintain low carbon heating and power solutions for commercial or industrial settings, allowing you to…

Maintain continuity of operation. Optimise profitability.
Stay compliant.

We work with businesses to transform the way they consume energy:

Over 20 years’ experience in low carbon heating & power.

The largest biomass infrastructure in the UK

Nationwide reach

Out of hours support

What We Do

With a client portfolio of over 850, we supply, install and maintain biomass boilers, heat pumps, gas boilers, gas CHP engines, PV, plant room ancillary components and heat interface units. Our experience is vast and reflected in the variety of industries in which we work with. These include education, health, leisure, manufacturing, IT, hospitality, horticulture and agriculture. If you have a need for renewable heating systems, regardless of your setting, Myriad can help.

Working directly for end-users, facilities maintenance providers, M&E contractors and renewable energy installers, our packages are bespoke to your operational requirements, meaning you get a solution that works for you – in your setting. We are growing rapidly with a national team of field service engineers supported by a dedicated service desk with telephone technical support and troubleshooting, on hand, in and out of office hours.

Awards

Accreditations

Our Team

Our technical support team has more than a decade of experience in renewable heating systems and has access to manufacturer data to provide support across multiple brands and technologies.

Paul Clark

Managing Director

Dipesh Mehta

Head of Biomass Sales

Ed Reynolds

Head of PV Sales

Emma Franklin

Service Desk Manager

Mark Gamble

Parts and Engineering Manager

Leah Radford

Project Manager

Michelle Smith

Service Administrator

Jayne Rudkin

Service Administrator

Helen Ruddle

Finance Manager

Myriad Board

Paul Clark

Managing Director

Peter Guice

Financial Director

Paul Capell

Chairman

Taz Sherwani

Non-Exec Director

Richard Harvey

Non-Exec Director

Performance

We are continually improving all aspects of our service provision. The renewables market has undergone unprecedented change in the past few years, and we are building a nationwide business to meet the huge demand for better servicing.

We are proud of our track record, but we also value feedback that can help us improve overall customer experience further, so if you are an existing customer and would like to provide feedback, please contact our team for a link to our feedback system: service@myriadservice.co.uk.

RATE THE SERVICE ENGINEER THAT VISITED YOUR SITE

84% EXCELLENT

HOW DO WE ACHIEVE THIS?

  • We believe our engineers receive the best training in the industry
  • Our engineers take pride in their work
  • Average 15
  • Excellent 80
  • Poor 5

THE PROPOSED WORKS WERE COMPLETED TO YOUR SATISFACTION, FIRST VISIT

88.40% YES

HOW DO WE ACHIEVE THIS?

  • We provide technical support before dispatching an engineer, so we're able to diagnose the problem before even arriving and bring additional parts and equipment as diagnosed by our remote-support technicians.
  • No 12
  • Yes 88

THE SERVICE ENGINEER THAT VISITED YOU WAS POLITE, WELL-MANNERED AND ARRIVED ON TIME

98.48% YES

HOW DO WE ACHIEVE THIS?

  • Our chief aim is to help you maintain "business as usual", discretion and service are at the heart of this.
  • We recruit not only technically proficient engineers, but people with good values too
  • No 2
  • Yes 98

UK Coverage

Myriad Plantroom Services is never far from you thanks to a UK wide network of trained and accredited engineers. Every UK postcode covered directly from our network.

 

EXISTING SERVICE ENGINEER LOCATIONS

Myriad Plantroom Services has reach across the whole of England, Wales and Scotland.

myraid-plantroom-map2-1

Environmental Policy

Myriad Heat & Power Products Ltd is committed to environmental best practice and strives to achieve compliance to ISO 14001:2004.

Myriad Heat & Power Products Ltd is committed to the continuous improvement of its environmental practices and the prevention of pollution.

We make every effort to ensure the:

    • Efficient use of natural recourses
    • Efficient use of energy
    • Prevention of unnecessary pollution
    • Reduction of environmental impact during site works
    • Improvement of recycling where possible

 Myriad Heat & Power Products Ltd is committed to comply with all legal requirements associated with its operations and all other requirements that it subscribes to. Myriad Heat & Power Products Ltd's management will set environmental objectives annually and reviews will be held quarterly by the management representative. These objectives will be appropriate to the nature of the business, measurable and achievable in the timelines set.

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Download Our Technical Update

Testimonials

"All dealings with your company have been very good with phone enquires and after sales. We have had you for the last five years and all your staff are very helpful and reliable, service has always been top notch."

A. Robinson

A. Robinson

"Good friendly support team who are more than happy to help. Good product knowledge."

A. Sampson

A. Sampson

"Good efficient installation. Engineer Colin knows his stuff. Phone support has also helped resolve problems."

A. Dewar

A. Dewar

"Your staff are polite and the service is excellent."

A. Bendelow

A. Bendelow

"Excellent telephone support and after sales service."

A. Smith

A. Smith

"Engineer was very polite and efficient."

B. Taylor

B. Taylor

"Excellent service. Excellent point of contact personnel, good engineers."

C. Tomlow

C. Tomlow

"I have always had excellent support, from the back office team to the Engineers on site."

B. Flynn

B. Flynn

"Staff very helpful pleasant to deal with."

 C. Smith

C. Smith

"The engineer knows what he is doing and has managed to correct the many botch jobs that the other company did."

D. Hook

D. Hook

"Professional and reliable service."

 H. Forster

H. Forster

"The engineer was so helpful and pleasant, his first visit to our site, very pleased indeed."

 H. Wood

H. Wood

"So far the engineers have been very good and the technical support on the phone has been excellent."

 J. Thomas

J. Thomas

"Found both the engineers and service to be of an excellent standard. This includes prompt requests for visits and telephone advice."

J. Wavell

J. Wavell

"Very efficient and good product knowledge."

L. Collins

L. Collins

"Engineers were excellent. they knew what needed to be done & so just got on with it. The room was left exactly as when they started the job."

N. Allen

N. Allen

"Efficient and knowledgeable not one question was unanswered to a high degree."

N. Cramp

N. Cramp

"Good relationship with the engineers They left the place clean and tidy and pointed out any problems that may show up in the future."

P. Hemming

P. Hemming

"I have used your services for 7 years and found on the whole that you are professional and reliable."

R. Morrison

R. Morrison

"MPS are always a pleasure to deal with; polite, professional, responsive, with good feedback."

T. Boden

T. Boden

"Very Professional, pleasant, polite."

 V. Matthews

V. Matthews

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