Biomass Technical Support For Breakdowns

Get Technical Support For Your Biomass System, Wherever You Are

If you need an engineer, Myriad can deal with your breakdown and maintenance issues, anywhere in the UK.

We cover the whole of the UK

Myriad have the whole of the UK covered with our nationwide network of in-house engineers, trained and accredited to work on heating systems.

We Can Guarantee:

  • Nationwide network of locally placed skilled service engineers specialising in low carbon technologies.
  • Service engineers equipped with the latest tools and equipment.
  • Rapid response and out of hours support available.
  • Technical support available over the telephone from trained and friendly experts
  • Huge UK stock of spare parts and accessories.
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Breakdown Support Packages Available

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Standard SLA Technical Support for Contract Holders

Overview

The standard SLA package provides contract customers with technical via telephone from our UK based technical support team.

Validity & Expiry

Response time : as per SLA agreement

Access times:
- 7am to 9pm weekdays

Terms, Conditions & Exclusions

  • Telephone technical support does not guarantee that a breakdown will be resolved and a site visit may still be required.
  • Any engineers visits are chargeable and are not included in the technical support.
  • Telephone technical support does not cover the costs of any replacement parts that may be required.
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Premium SLA Technical Support for Contract Holders

Overview

The premium SLA package provides contract customers with technical support via telephone from our UK based technical support team.

Validity & Expiry

Response time : as per SLA agreement

Access times:
- 7am to 9pm weekdays
- 8am to 6pm weekends

Terms, Conditions & Exclusions

  • Telephone technical support does not guarantee that a breakdown will be resolved and a site visit may still be required.
  • Any engineers visits are chargeable and are not included in the technical support.
  • Telephone technical support does not cover the costs of any replacement parts that may be required.

Myriad are an Accredited Service Partner of the following boiler manufacturers:

Myriad have engineers who have been trained by following boiler manufacturers:

We also service many other makes. If your boiler is not on the list above please do still contact us as we are continually developing our in-house skills.

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